HOW TO SUBMIT A MAINTENANCE REQUEST THROUGH THE TENANT PORTAL

HOW TO SUBMIT A MAINTENANCE REQUEST THROUGH THE TENANT PORTAL

  1. Sign to your tenant portal https://gulfcoast.appfolio.com/connect/users/sign_in

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2. Once you’re “HOME”, you will find the Maintenance section on your right side. You will also see “Maintenance” tab on the left

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3. Once you click “Request Maintenance” or “Maintenance” you will see this:

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4. Describe the issues and fill out the request

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5. Once the WO has been submitted, our maintenance team will review your order and reach out to you as soon as possible to update you regarding the next steps

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*You can log in to your portal anytime to review the Work Order Status*

 

6. If the Work Order has been scheduled, you will see the status:

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7. The status will be updated once the Work Order has been completed.

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